Big Green Egg - Warranty
At Stones Boatyard, we’re proud to be an authorised Big Green Egg stockist. Every EGG is backed by a comprehensive warranty from the official UK distributor, Alfresco Concepts Ltd — covering everything from core ceramic components to accessories. Below is a summary of key warranty terms. For full details or to register your EGG, please visit the Big Green Egg Warranty page.
Warranty Coverage Overview
Core Ceramic Components
Big Green Egg ceramic parts are covered by a limited lifetime warranty against materials and workmanship, valid for as long as the original purchaser owns the EGG.
Other Ceramic Products
The ConvEGGtor and Ceramic Baking Stone are covered by a limited three-year warranty. Damage caused by dropping or misuse is not covered.
Metal Components
Stainless steel, cast iron and other metal components (including bands, hinges, fire grate, cooking grid, rEGGulator and draft door) are covered by a limited five-year warranty.
Note: Rust, fading or cosmetic blemishes are not covered unless they result in structural failure. Exposure to chemicals, salt, or industrial fumes can affect protective coatings.
Wood Components
Wooden items such as Shelves and Tables carry a limited one-year warranty, covering defects in materials and workmanship. Natural weathering, fading or surface cracks are not covered unless they compromise structural integrity.
Temperature Gauge & Gasket
Gaskets and the dome Temperature Gauge are covered by a limited one-year warranty.
Accessories
Most Big Green Egg accessories carry a limited one-year warranty, unless otherwise stated on the product page.
Chiminea
Big Green Egg branded chimineas carry a limited two-year warranty on ceramic components (residential use only). Damage from dropping, improper use or storage is not covered.